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Go Beyond ChatGPT with AI Agents: Sell More, Market Smarter, & Support Better

AI is evolving beyond ChatGPT and simple chatbots—AI agents can now autonomously prospect leads, craft marketing campaigns, and handle customer support like never before. But how can you harness them for your business? Join us for this 30-minute webinar, where we’ll explore: - What AI Agents Are & How They Work - Real-World AI Use Cases in Sales, Marketing & Customer Success - Actionable Insights from Real-world AI Agents anywhere you work!

Discover how AI agents can boost revenue, automate workflows, and create seamless customer experiences. Whether you're in sales, marketing, or customer success, this session will provide practical takeaways to help you get ahead. 

Who Should Attend? Business leaders, sales & marketing professionals, and customer service managers looking to leverage AI for growth and outcomes.

Presented By
Zaki Medina
Zaki Medina
Facilitator

Zaki Medina is a passionate technologist and AI strategist with 17+ years of experience helping businesses harness the power of AI, cloud, and data to drive real-world impact. He’s worked with Fortune 100 companies, startups, and industrial giants, shaping AI-driven strategies that have generated $1B in value. Zaki has a knack for making complex AI concepts accessible and actionable, whether he's advising executives, training sales teams, or speaking at global events. As a former Microsoft AI Business School Instructor, he’s helped healthcare, energy, and manufacturing leaders integrate AI into their operations. Zaki is always at the forefront of Generative AI, AI-driven automation, and intelligent systems. He’s not just about theory—he’s about making AI work for people, businesses, and industries in a way that delivers results.Curious about where AI is heading? Want to talk about Agentic AI or how to integrate AI into your business? Let’s connect!

Over 20,000 certified and counting
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What Our Customers Say
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Executive Director, Technology & Operations, DSB Bank
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"Loved the interaction and the knowledge base to answer questions quickly and thoughtfully. It was a fun and knowledgeable learning experience."
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SCRUM MASTER / PROJECT MANAGER, ACCENTURE FEDERAL SERVICES
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Stephen Chukumba
SENIOR MANAGER, CYBER RISK & ANALYSIS, CAPITAL ONE
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"I gained some really good perspectives about how to look at and coach the organization and the various patterns."
Cassie Dunn
AGILE COACH, CATERPILLAR FINANCIAL
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"The content was laid out in a way that's easy to understand and the hands-on discussions really helped with understanding and retention."
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AGILE & SCRUM COACH, BOOZ ALLEN HAMILTON
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Our Certifications

We partner with world-recognized certification bodies so you can earn the credentials you need to lead in today’s fast-changing workplace.
Transformation Member
The International Consortium for Agile (ICAgile)

ICAgile is an internationally recognized, independent accreditation and certification body that encompasses all brands of agile. 

 

PMI ATP 2025
Project Management Institute (PMI)

PMI is a leading non-profit professional membership association for project managers. Many of our courses are accredited by PMI and contribute professional development units (PDUs) towards project management certification requirements. 

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The International Institute of Business Analysis (IIBA)

Many of our courses are accredited and contribute continuing development Units (CDUs) towards the Entry Certificate in Business Analysis (ECBA), Certification of Capability in Business Analysis (CCBA), Certified Business Analysis Professional (CBAP) or Certified Business Analyst Thought Leader (CBATL) certification requirements. 

The SoftEd Advantage

Experience the SoftEd Advantage: zero-risk, expert-led training that fits your schedule. Every public class is guaranteed to run and backed by a 100 % money-back promise—plus free transfers, fast human support, and PDUs/CDUs included. Live online or onsite, our aggressively priced courses give you the skills to lead, deliver, and innovate.

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