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GenAI 101: What it is, How it Works

Are you curious about generative AI but overwhelmed by the technical jargon? Join us for a straightforward, business-focused introduction that cuts through the complexity and shows you exactly how GenAI can work for you and your organization.

In this 60-minute session, you'll learn:

• How GenAI actually works – explained in plain English

• The business value behind the buzz – real examples of what GenAI can (and can't) do

• A clear breakdown of available tools and how to choose the right ones

• Smart ways to start using GenAI while managing risks

• Practical tips for working effectively with AI tools

• How to build a "co-intelligence" mindset that combines human expertise with AI capabilities

Perfect for:

• Business leaders wanting to understand GenAI's strategic potential

• Professionals looking to boost their productivity with AI

• Teams beginning their AI adoption journey

• Anyone seeking clarity on what GenAI really means for business

No technical background required – just bring your curiosity and business perspective. You'll leave with a clear understanding of GenAI fundamentals and practical next steps for getting started.

Don't let confusion about AI hold you back. Join us to get the clarity you need to move forward with confidence.

Presented By
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David Mantica
Managing Director, SoftEd

Fueled by his passion for developing empowered knowledge workers, David helps companies develop their teams through training and coaching, equipping them with the critical skills needed to work effectively in a volatile, uncertain, complex and ambiguous (VUCA) world.  With over 30 years of experience and more than 700 speaking engagements, he has inspired better work practices in all areas of business.

Over 20,000 certified and counting
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What Our Customers Say
“The spirit of partnership with SoftEd and DBS is paramount because it’s a real model of what we preach in terms of working together - and the principles and values of this way of working.”
Christine Johnson
Executive Director, Technology & Operations, DSB Bank
★★★★★
"Loved the interaction and the knowledge base to answer questions quickly and thoughtfully. It was a fun and knowledgeable learning experience."
Richell Lindinger
SCRUM MASTER / PROJECT MANAGER, ACCENTURE FEDERAL SERVICES
★★★★★
"This course was worth every penny, and I feel that it was time well spent."
Stephen Chukumba
SENIOR MANAGER, CYBER RISK & ANALYSIS, CAPITAL ONE
★★★★★
"I gained some really good perspectives about how to look at and coach the organization and the various patterns."
Cassie Dunn
AGILE COACH, CATERPILLAR FINANCIAL
★★★★★
"The content was laid out in a way that's easy to understand and the hands-on discussions really helped with understanding and retention."
Mark Simonton
AGILE & SCRUM COACH, BOOZ ALLEN HAMILTON
★★★★★

Our Certifications

We partner with world-recognized certification bodies so you can earn the credentials you need to lead in today’s fast-changing workplace.
Transformation Member
The International Consortium for Agile (ICAgile)

ICAgile is an internationally recognized, independent accreditation and certification body that encompasses all brands of agile. 

 

PMI ATP 2025
Project Management Institute (PMI)

PMI is a leading non-profit professional membership association for project managers. Many of our courses are accredited by PMI and contribute professional development units (PDUs) towards project management certification requirements. 

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The International Institute of Business Analysis (IIBA)

Many of our courses are accredited and contribute continuing development Units (CDUs) towards the Entry Certificate in Business Analysis (ECBA), Certification of Capability in Business Analysis (CCBA), Certified Business Analysis Professional (CBAP) or Certified Business Analyst Thought Leader (CBATL) certification requirements. 

The SoftEd Advantage

Experience the SoftEd Advantage: zero-risk, expert-led training that fits your schedule. Backed by a 100 % money-back promise—plus free transfers, fast human support, and PDUs/CDUs included. Live online or onsite, our aggressively priced courses give you the skills to lead, deliver, and innovate.

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