Business Analysis Essentials
Develop critical Business Analysis skills aligned with BABOK® standards. Learn to elicit requirements, analyze needs, and recommend valuable solutions to drive organizational success.

About this course
Want to learn the essential skills to be a great Business Analyst?
Leveraging the core skills of business analysis allows organizations to achieve their strategic objectives, deliver value to stakeholders, and stay competitive in today's dynamic business environment. Our Business Analysis Essentials course is designed for those new to the Business Analyst role or those seeking formal training.
Aligned to the Business Analysis Body of Knowledge® (BABOK®). you’ll gain context for the role complete with a structured approach to provide value to your organisation. This includes understanding business analysis terminology, the business analysis framework and the skills and knowledge needed to elicit requirements, analyse business needs and recommend valuable solutions.
You’ll gain the fundamental skills needed to be an effective Business Analyst to drive successful outcomes for your organisation and understand the right solution for the right problem.
What you will earn
This course will contribute 21 Professional Development (PD) hours or Continuing Development Units (CDUs) towards certifications from the IIBA®. (3 Power Skills, 1 Business Acumen and 17 Ways of Working).
If you’re looking to get the IIBA® Entry Certificate in Business Analysis™ (ECBA™), Certification of Capability in Business Analysis™ (CCBA®), Certified Business Analysis Professional (CBAP®) or the PMI® Professional in Business Analysis (PMI-PBA)®, this course is one step to help prepare you for the exam. Further information and resources can be found on the IIBA® or PMI® websites.
What you will learn
- The responsibilities, skills and knowledge of a Business Analyst and the value it brings to an organization
- Many analysis models and techniques and when to apply each of them
- Communicating a compelling vision and clarity of purpose.
- How to produce effective requirements
- Creating use case diagrams and detailed use case descriptions
- Generating an entity-relationship diagram and a data dictionary
- Building decision trees and decision tables to represent and clarify business rules
- Planning and conducting stakeholder interviews
- The value of modeling
- Effectively providing and receiving feedback
What you will need
There are no prerequisites for the Business Analysis Essentials class.
This course is great for
- Anyone new to the Business Analyst or Systems Analyst role
- Business Analysts, Systems Analysts, Requirements Engineers, Product Owners or anyone who wants to improve or formalize their business analysis skills
Topics Covered
Business Analysis Key Concepts
- Business Analysis Core Concept Model
- Knowledge Areas
- Underlying Competencies
- Key Perspectives
Strategic Analysis, Planning & Monitoring
- Problem / Opportunity Statements
- Product & Initiative Scope
- Risk Analysis and Management
- Context Diagrams
- Business Analysis Planning & Monitoring
Requirements Terminology
- Functional & Non-Functional Requirements
- Constraints & Business Rules
- Sustainability and Transition Requirements
Stakeholder Requirements
- Stakeholder Modeling Techniques
- Goal Levels & Functional Decomposition
- Use Case Diagrams
Elicitation
- Interview & Workshop Skills
- Elicitation Techniques
Solution Requirements
- Use Cases
- Logic Tools (Decision Tables & Trees)
Course Format and Delivery
Delivery Method: LiveOnline
Schedule: 3 sessions of 4.5 hours
Cost: $1,250 USD
All sessions are delivered live by an expert instructor in a fully interactive online environment.
*20% off for group bookings when booking 3 or more attendees from the same organization on the same course dates in the same transaction.
Questions about this course?
Phone: 1-800-268-0390
Email: info-us@softed.com
We'd love to have the opportunity to discuss how we can assist your business.