Likeonomics in the Age of AI: The Human Edge in an Automated World
AI can write your emails, analyze your data, and automate your workflows. But it can't make people trust you. It can't build the relationships that drive careers forward. And it certainly can't replace the human moments that turn colleagues into collaborators and clients into advocates.
In this free webinar, David Mantica—VP and GM of SoftEd USA—explores why likeability and influence matter more in 2026 than ever before. Drawing on the principles of Likeonomics and decades of leadership experience, David will show you how to build genuine connections in an AI-augmented workplace.
You'll learn:
• Why the Trust–Competency Matrix matters even more when everyone has AI superpowers
• How cognitive biases like loss aversion and social proof shape decisions and how AI can amplify them
• The TRUST formula for building believability in every interaction
• Six practical influence techniques you can apply immediately
• How to inspire others and stay inspired in an increasingly automated world
Whether you're leading a team through AI adoption, navigating stakeholder relationships, or simply wanting to stand out in a world of AI-generated sameness, this session will give you the tools to connect authentically and lead effectively.
This isn't about being "nice." It's about being genuinely valuable.
Facilitated By
David Mantica
VP & General Manager, SoftEd
Fueled by his passion for developing empowered knowledge workers, David Mantica helps companies develop their teams through training and coaching, equipping them with the critical skills needed to work effectively in a volatile, uncertain, complex and ambiguous (VUCA) world. With over 30 years of experience and more than 700 speaking engagements, he has inspired better work practices in all areas of business.
Over 20,000 certified and counting
What Our Customers Say
“The spirit of partnership with SoftEd and DBS is paramount because it’s a real model of what we preach in terms of working together - and the principles and values of this way of working.”
Christine Johnson
Executive Director, Technology & Operations, DSB Bank
"Loved the interaction and the knowledge base to answer questions quickly and thoughtfully. It was a fun and knowledgeable learning experience."
Richell Lindinger
SCRUM MASTER / PROJECT MANAGER, ACCENTURE FEDERAL SERVICES
"This course was worth every penny, and I feel that it was time well spent."
Stephen Chukumba
SENIOR MANAGER, CYBER RISK & ANALYSIS, CAPITAL ONE
"I gained some really good perspectives about how to look at and coach the organization and the various patterns."
Cassie Dunn
AGILE COACH, CATERPILLAR FINANCIAL
"The content was laid out in a way that's easy to understand and the hands-on discussions really helped with understanding and retention."
Mark Simonton
AGILE & SCRUM COACH, BOOZ ALLEN HAMILTON
Our Certifications
We partner with world-recognized certification bodies so you can earn the credentials you need to lead in today’s fast-changing workplace.
The International Consortium for Agile (ICAgile)
ICAgile is an internationally recognized, independent accreditation and certification body that encompasses all brands of agile.
Project Management Institute (PMI)
PMI is a leading non-profit professional membership association for project managers. Many of our courses are accredited by PMI and contribute professional development units (PDUs) towards project management certification requirements.
The International Institute of Business Analysis (IIBA)
Many of our courses are accredited and contribute continuing development Units (CDUs) towards the Entry Certificate in Business Analysis (ECBA), Certification of Capability in Business Analysis (CCBA), Certified Business Analysis Professional (CBAP) or Certified Business Analyst Thought Leader (CBATL) certification requirements.
The SoftEd Advantage
Experience the SoftEd Advantage: zero-risk, expert-led training that fits your schedule. Backed by a 100 % money-back promise—plus free transfers, fast human support, and PDUs/CDUs included. Live online or onsite, our aggressively priced courses give you the skills to lead, deliver, and innovate.

