Free Webinar:
How (AI) Stuff Works – Understanding the key parts of AI simply and quickly
How (AI) Stuff Works is a plain-spoken, highly accessible tour of the core pieces that make modern AI tick. In one quick session, we’ll break down the moving parts—models, tokens, embeddings, RAG, MCP, agents, and more—using simple explanations and visuals that anyone can follow. No math, no jargon, no background required. The goal is to demystify AI so participants can understand what’s happening behind the scenes, why certain techniques work, and how the major components fit together in real workflows.
Attendees will walk away with a clear, practical mental model of how AI systems actually function—and the confidence to use them more effectively.
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Facilitated By

Brent Laster
President and Lead Trainer, Tech Skills Transformations LLC
Brent Laster is a global trainer, author, and speaker on open-source technologies, as well as an experienced developer, manager, and director. He is also the founder and president of Tech Skills Transformations, LLC – a company dedicated to making technology understandable and usable. Throughout his career in software development and management, Brent has always made time to learn and develop both technical and leadership skills and share them with others. He believes that regardless of the topic or technology, there’s no substitute for the excitement and sense of potential that come from providing others with the knowledge they need to accomplish their goals.
Trusted by teams at companies like these
What Our Customers Say
“The spirit of partnership with SoftEd and DBS is paramount because it’s a real model of what we preach in terms of working together - and the principles and values of this way of working.”
Christine Johnson
Executive Director, Technology & Operations, DSB Bank
"Loved the interaction and the knowledge base to answer questions quickly and thoughtfully. It was a fun and knowledgeable learning experience."
Richell Lindinger
SCRUM MASTER / PROJECT MANAGER, ACCENTURE FEDERAL SERVICES
"This course was worth every penny, and I feel that it was time well spent."
Stephen Chukumba
SENIOR MANAGER, CYBER RISK & ANALYSIS, CAPITAL ONE
"I gained some really good perspectives about how to look at and coach the organization and the various patterns."
Cassie Dunn
AGILE COACH, CATERPILLAR FINANCIAL
"The content was laid out in a way that's easy to understand and the hands-on discussions really helped with understanding and retention."
Mark Simonton
AGILE & SCRUM COACH, BOOZ ALLEN HAMILTON
Our Certifications
We partner with world-recognized certification bodies so you can earn the credentials you need to lead in today’s fast-changing workplace.
The International Consortium for Agile (ICAgile)
ICAgile is an internationally recognized, independent accreditation and certification body that encompasses all brands of agile.
Project Management Institute (PMI)
PMI is a leading non-profit professional membership association for project managers. Many of our courses are accredited by PMI and contribute professional development units (PDUs) towards project management certification requirements.
The International Institute of Business Analysis (IIBA)
Many of our courses are accredited and contribute continuing development Units (CDUs) towards the Entry Certificate in Business Analysis (ECBA), Certification of Capability in Business Analysis (CCBA), Certified Business Analysis Professional (CBAP) or Certified Business Analyst Thought Leader (CBATL) certification requirements.
The SoftEd Advantage
Experience the SoftEd Advantage: zero-risk, expert-led training that fits your schedule. Backed by a 100 % money-back promise—plus free transfers, fast human support, and PDUs/CDUs included. Live online or onsite, our aggressively priced courses give you the skills to lead, deliver, and innovate.

