AI-Led Transformation

Why Process Professionals Must Lead Transformation and AI Strategy

 

Every organization is racing to put AI to work. Yet 95% of enterprise AI initiatives deliver no return, and 70% of transformations still fail — and the reason is the same. It isn't the technology. AI is trained on the public internet: it knows everything about the world and nothing about how your organization actually works.

Closing that gap is exactly what process professionals are built to do. A comprehensive Process Inventory — connecting your processes, systems, risks, roles, and data into a single source of truth — gives AI the operational context it's missing. Done right, it becomes a Digital Twin of your Organization: the foundation that makes AI-led transformation accurate, fast, and trustworthy.

In this session, Michael Schank — author of Digital Transformation Success and creator of the Process Inventory framework — shows why the process discipline is the key to scaling AI, and how to build and maintain a Digital Twin of your Organization. You'll leave knowing how to:

  • Close the "AI context gap" that quietly stalls most enterprise AI
  • Turn a process inventory into an AI-ready operating model and Digital Twin
  • Position yourself — and your function — to lead transformation and AI strategy

 

Presented By

M.Schanks

Michael Schank

Founder | Insight Twin, a Digital Twin of an Organization platform.

He is a thought leader and executive, specializing in addressing Transformation and Operational Excellence challenges through his innovative, process-based framework. With 25+ years in the Financial Services industry, he has primarily served as a consultant, empowering clients with forward-thinking solutions in technology, process, and risk and spearheading large-scale business and digital transformations. His book, ‘Digital Transformation Success’, introduces his groundbreaking Process Inventory framework.

Connect on LinkedIn

Trusted by teams at companies like these
swift-logo-new NASDAQ_logo bcbc-northcarolina BoozAllenStacked_black-300x300 NYS Forum Michelin North America JM Family new balance Starbucks-Logo AllianceBernstein_logo.svg Accenture_logo.svg

What Our Customers Say

“The spirit of partnership with SoftEd and DBS is paramount because it’s a real model of what we preach in terms of working together - and the principles and values of this way of working.”
Christine Johnson
Executive Director, Technology & Operations, DSB Bank
★★★★★
"Loved the interaction and the knowledge base to answer questions quickly and thoughtfully. It was a fun and knowledgeable learning experience."
Richell Lindinger
SCRUM MASTER / PROJECT MANAGER, ACCENTURE FEDERAL SERVICES
★★★★★
"This course was worth every penny, and I feel that it was time well spent."
Stephen Chukumba
SENIOR MANAGER, CYBER RISK & ANALYSIS, CAPITAL ONE
★★★★★
"I gained some really good perspectives about how to look at and coach the organization and the various patterns."
Cassie Dunn
AGILE COACH, CATERPILLAR FINANCIAL
★★★★★
"The content was laid out in a way that's easy to understand and the hands-on discussions really helped with understanding and retention."
Mark Simonton
AGILE & SCRUM COACH, BOOZ ALLEN HAMILTON
★★★★★

Our Certifications

We partner with world-recognized certification bodies so you can earn the credentials you need to lead in today’s fast-changing workplace.

The SoftEd Advantage

Experience the SoftEd Advantage: zero-risk, expert-led training that fits your schedule. Backed by a 100 % money-back promise—plus free transfers, fast human support, and PDUs/CDUs included. Live online or onsite, our aggressively priced courses give you the skills to lead, deliver, and innovate.