AI for Product Managers
Upcoming Sessions
Session with asterisk (*) are guaranteed to run
Course Format and Delivery
Delivery Method: LiveOnline
Schedule: 3 sessions of 4.5 hours
Cost: $1,495
All sessions are delivered live by an expert instructor in a fully interactive online environment.
*20% off for group bookings when booking 3 or more attendees from the same organization on the same course dates in the same transaction.
About this course
Generative AI is changing what a product manager can deliver in a day — but most PMs are still using it like a faster search engine. This immersive, hands-on three-day course closes that gap. It prepares mid-level product managers in enterprise environments to put AI to work across the full product lifecycle, leaving with a set of working artifacts you build live, not just notes you take.
Designed around real enterprise product work, the class covers what generative AI can and can’t do, how to prompt it like a PM, and where it earns its keep across seven core product competencies. You’ll work a single realistic case study — FinServ mobile onboarding — from market research through to a functional prototype and an executive-ready roadmap, while carrying a product of your own in parallel.
Along the way you’ll build a reusable prompt library, discovery and requirements artifacts, a working prototype, a metrics plan, an AI governance audit, and a personal 30/90-day adoption roadmap. By the end of Day 3, you’ll be ready to apply an AI-enabled approach to product management with whatever toolset your organization runs.
What you will earn
You’ll leave able to apply AI across the full arc of product work — not in theory, but with artifacts you build live in class. Every capability is taught hands-on against a realistic enterprise case study, then transferred to a product of your own.
In this course, you’ll learn to:
- Explain what generative AI can and can’t do for product work — and catch the “confidence trap” before polished output reaches a stakeholder
- Prompt effectively and iteratively with a repeatable five-element structure that holds up across Claude, ChatGPT, Gemini, and Copilot
- Accelerate discovery — run AI-assisted market research and turn customer interviews into themes, jobs-to-be-done, and real insight
- Generate enterprise-quality requirements — user stories, acceptance criteria, and edge cases — from raw discovery output
- Use AI as a decision partner for prioritization, trade-off analysis, and strategy stress-testing
- Analyze product data, build a metrics plan, and verify AI’s output before you trust it
- Generate functional, clickable prototypes from a prompt and refine them in plain language
- Communicate one product update to every audience — exec, engineering, customer, and board — from a single source
- Automate recurring PM work with agentic, connector-based AI workflows
- Manage AI governance, ethics, data privacy, and bias in enterprise product work — and leave with a personal 30/90-day adoption roadmap
Built on the GenAI Product Framework: seven product competencies on a foundation of AI Fluency — Strategy & Decision Support, Market Research & Synthesis, Requirements Generation, Data Analysis & Metrics, Prototyping & Concept Validation, Stakeholder
Communication, and Workflow Automation & Agents — each grounded in core fluency skills: prompting patterns, model selection, verification, enterprise data hygiene, and bias awareness.
What you will learn
- Foundational Product Management knowledge – through either formal training or experience in the role
- Access to at least one generative AI tool during class (two would be preferred) – Claude, ChatGPT, Gemini, or Copilot.
This course is great for
- Product Managers at medium to large enterprises
- Product Directors
- Product Marketing
- Operations / Digital Transformation Managers
Topics Covered
Twelve sections across three days, built around key Product Management competencies and anchored in a single realistic enterprise case study. Lecture stays tight — most of class is spent building.
Day 1 — Orientation, AI Basics + Discovery
Focus: Orientation & AI Fluency (2 sections), Market Research & Synthesis, Requirements Generation
Section 1 — Orientation + GenAI Foundations for PMs
- What this class is – and isn’t. A brief overview of the AI landscape and how generative AI is reshaping product management.
- The PM productivity gap and where AI fits (brief framing, not a lecture)
- What GenAI actually is, in plain language: AI / ML / generative AI / LLMs, and what LLMs do (and don’t) — language engines, not search engines
- Capabilities and limits: where GenAI excels, where it falls flat, and the gray zone
- The five PM capability patterns — summarize, analyze, create, predict, recommend — with a FinServ-onboarding example for each
- Practice: “capability” drill — score a set of product-delivery tasks for PM-usefulness, and spot the one that’s a bad fit for AI
Section 2 — Prompting Like a PM
- How the major tools differ — Claude, ChatGPT, Gemini, and Copilot on the same task, and when to reach for which
- The five-element prompt anatomy: role, context, task, format, and constraints
- The iteration loop — refining a prompt one element at a time instead of starting over
- Holding context across a working session, plus persistent setups like Claude Projects and custom GPTs
- Enterprise guardrails: what’s safe to put into a public LLM — PII, IP, confidential roadmaps, and the rules that govern them
- Practice: take a crude prompt to executive-grade in four passes, and add your best to a reusable prompt library
Section 3 — Market Research & Synthesis
- Where AI fits across the seven product pillars — a quick orientation before the hands-on work
- AI-powered competitive and category research using deep-research tools
- Synthesizing customer interviews into themes, jobs-to-be-done, and pain points
- The observation-vs-insight line: AI surfaces observations fast, but the insight stays human
- Spotting hallucinations and building a verification habit you can trust
- Practice: turn three raw customer interviews into a synthesized themes-and-insights brief
Section 4 — Requirements Generation
- The discovery-to-PRD chain: how raw inputs become structured requirements
- From meeting notes to user stories, acceptance criteria, and edge cases
- Pressure-testing requirements against enterprise PRD standards
- The “red-team my requirements” pattern — using AI to surface what you missed
- Practice: turn a set of meeting notes into review-ready user stories and acceptance criteria, then capture the one workflow you’ll try on real work tomorrow
Day 2 — Strategy, Building + Analyzing
Focus: Strategy & Decision Support, Data Analysis & Metrics, Prototyping & Concept Validation
Section 5 — Strategy & Decision Support
- AI as thinking partner vs. AI as scribe — and when each earns its place
- Prioritization with AI: running RICE and trade-off analysis, then defending your call
- The “skeptical CEO” stress test — using AI to red-team your own strategy
- Pre-mortems on demand: surfacing failure modes before you commit
- Practice: prioritize a backlog under real constraints and produce a one-page opportunity brief for your own product
Section 6 — Data Analysis & Metrics
- Exploring product usage data with AI: finding patterns, anomalies, and segments
- SQL without the syntax — describing a question in plain English and refining the query
- Reading an A/B test honestly: drafting a readout that names its caveats
- Building a metrics tree with AI as your collaborator
- The critical-thinking check: catching the subtle error in AI-generated analysis
- Practice: turn a raw usage dataset into a findings readout, then pressure-test an AI analysis for errors
Section 7 — Prototyping & Concept Validation
- The shift from describing wireframes to generating working prototypes
- Turning a single prompt into an interactive prototype in Claude, ChatGPT Canvas, or Gemini Canvas
- Refining a concept in plain language — “make the empty state more helpful,” “add a confirmation step”
- Practice: build a clickable prototype for one feature of your product, from prompt to working concept
Section 8 — Prototyping continued + user research integration
- Heuristic review on demand: getting AI to critique an existing mockup
- Generating and refining customer journey maps
- Sharing work in progress and learning from the room
- Practice: produce an annotated design critique and a journey map, then transfer one of today’s workflows to your personal project
Day 3 — Communicating, Automating, Governance + Capstone
Focus: Stakeholder Communication, Workflow Automation & Agents, Governance, end-to-end capstone + Personal AI Roadmap
Section 9 — Stakeholder Communication + AI Governance
- The translation problem: one message, many audiences
- Turning a feature list into a roadmap narrative that lands
- Rehearsing difficult conversations — pushback from engineering or sales — with AI as a sparring partner
- Governance and ethics for enterprise PMs: data classification and retention, bias, and stakeholder transparency
- Practice: turn one product update into four audience-ready artifacts — exec summary, eng kickoff, customer announcement, and board bullet — then run an ethics audit on your own work
Section 10 — Workflow Automation & Agents
- The agentic shift, in plain terms: from “AI writes for me” to “AI works for me”
- Connector-based workflows that read your shared drives and tools
- Ready-to-steal patterns: weekly status synthesizer, backlog deduper, release-note generator, meeting-prep agent
- Practice: build a reusable PM assistant — a custom project, Gem, or GPT — loaded with your own context
Section 11 — Capstone Sprint (full framework, end-to-end)
- A fresh executive-sponsor ask, dropped in live
- The full framework end-to-end on your own product: research → requirements → prototype → metrics plan → exec summary
- Peer consulting: a built-in panel of PMs sharpening each other’s work
- Practice: run the complete GenAI Product Framework on your personal project in a single focused sprint
Section 12 — Showcase, Critical Use + Personal AI Roadmap
- Capstone showcase: see what the cohort built
- When NOT to use AI: hallucination patterns, judgment calls, IP and compliance traps, and stakeholder trust
- The PM’s evolving skillset — what to double down on, and what to hand to AI
- Resources, community, and follow-up office hours
- Practice: finalize your personal 30/90-day AI roadmap, including the one workflow you’ll deploy in week one
Questions about this Course?
Phone: 1-800-373-7028
Email: info-us@softed.com
We'd love to have the opportunity to discuss how we can assist your business.

