Agentic AI on Azure: Build, Deploy, and Scale Intelligent Agents in the Enterprise
The next generation of software is agentic. These AI agents don't just respond — they plan, reason, act, and adapt. From copilots to autonomous systems, enterprises are rearchitecting workflows around agents. In this hands-on course, you'll go beyond theory. You’ll build fully functional AI agents using Azure AI Studio and Azure OpenAI — and deploy them using enterprise-grade tools. Whether you’re a developer, architect, or tech leader, this course gives you the blueprint to lead the agentic shift in your org.
Upcoming Sessions
Session with asterisk (*) are guaranteed to run
Course Format and Delivery
Delivery Method: Instructor-Led Training (ILT or Instructed-Led Online (ILO)
Schedule: 3 sessions of 4.5 hours
Cost: $1495 USD
Group Discount: 20% off for 3+ attendees from the same organization.
About this course
AI agents don’t just respond. They plan, reason, use tools, and complete work. In this practical course, you will build five working agents on Microsoft’s 2026 agent platform. You’ll ground them in enterprise knowledge, connect them to tools and workflows, publish them to the web and Microsoft Teams, and learn how developers call agents in code with Microsoft Foundry. Governance, security and cost control are built into every module.
What you will earn
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8 PMI® Professional Development Units (PDUs)
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Helps prepare for Microsoft Certified: AI Agent Builder Associate (AB-620)
What's included
- Five working agents, built in official Microsoft hands-on labs
- A reusable agent blueprint for your own organization
- A 30/60/90-day workplace action plan
- A SoftEd digital badge on completion
What you will learn
- Explain how AI agents work and when an agent beats rule-based automation
- Choose the right Microsoft tool for the job: Microsoft 365 Copilot, Copilot Studio or Microsoft Foundry
- Build and publish agents with instructions, topics, variables and enterprise knowledge
- Connect agents to tools, agent flows, APIs and Model Context Protocol (MCP) servers
- Create and call agents in code with Python, C# and REST
- Deploy, monitor and govern agents for identity, safety and cost
What you will need
- Familiarity with Microsoft 365 and basic cloud concepts
- A high-level understanding of generative AI (Microsoft AI-901 or equivalent is recommended)
- No coding is required for the labs. Python or C# experience is helpful for the code walkthrough
This course is great for
- Business, operations and IT leaders automating processes with AI agents
- Solution architects integrating agents into Microsoft 365, Power Platform and Azure
- Developers, makers and MLOps engineers working with Copilot Studio, Azure OpenAI or Foundry
- Product and innovation teams prototyping assistants, copilots and workflow tools
Topics Covered
DAY 1 • FOUNDATIONS AND PLATFORM
Module 1: Foundations of Agentic AI
- Conversational vs. generative vs. agentic AI
- LLMs, hallucination and retrieval-augmented generation (RAG)
- Azure OpenAI in Microsoft Foundry: models, quotas and pricing
- Agent anatomy and Microsoft’s 2026 agent stack
Module 2: Inside Copilot Studio and Microsoft Foundry
- Architecture, agent types and Microsoft Dataverse
- Harnesses, licensing and Copilot Credits
- Environments, solutions and governance
Lab 1:
Module 3: Creating Agents
- Templates, natural language and instructions
- Models, orchestration, settings and testing
- Publishing an agent
DAY 2 • BUILD AND DESIGN
Lab 2
Module 4: Topics and Conversation Design
- Triggers, nodes, questions and conditions
- Variables, entities and Adaptive Cards
Lab 3
Module 5: Knowledge and Grounding
- Files, websites, SharePoint and Dataverse as knowledge
- Citations, generative settings and publishing to Teams
DAY 3 · ACT, DEPLOY AND SCALE
Lab 4
Module 6: Tools, Actions and Agent Flows
- Connectors, agent flows, REST APIs and MCP
- Tool settings, approvals and credit costs
Lab 5
Module 7: Coding, Deploying and Monitoring Agents
- Microsoft Foundry Agent Service in Python, C# and REST
- Monitoring, evaluation, safety and cost controls
- Customer support, finance, healthcare and manufacturing use cases
- Multi-agent patterns, go-live and your capstone
Facilitated By
Zaki Medina
Facilitator
Zaki Medina is a passionate technologist and AI strategist with 17+ years of experience helping businesses harness the power of AI, cloud, and data to drive real-world impact. He’s worked with Fortune 100 companies, startups, and industrial giants, shaping AI-driven strategies that have generated $1B in value. Zaki has a knack for making complex AI concepts accessible and actionable, whether he's advising executives, training sales teams, or speaking at global events. As a former Microsoft AI Business School Instructor, he’s helped healthcare, energy, and manufacturing leaders integrate AI into their operations. Zaki is always at the forefront of Generative AI, AI-driven automation, and intelligent systems. He’s not just about theory—he’s about making AI work for people, businesses, and industries in a way that delivers results. Curious about where AI is heading? Want to talk about Agentic AI or how to integrate AI into your business? Let’s connect!
Questions about this course?
Phone: 1-800-373-7028
Email: info-us@softed.com
We'd love to have the opportunity to discuss how we can assist your business.

