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Dealing with Conflict

As organizations flatten, knowledge workers requirements will include working within many teams without managerial support.  It is assumed you have the professional skills needed to work get work done with your fellow team members.  But…we all know this is much easier said than done.

In getting work done you must communicate ideas and from there present them, you must facilitate conversation and negotiate decisions at every stage in the process.  What this leads to is conflict.  You can’t get work done without conflict.

In this session we will cover:

- Understand the root causes of conflict

-Practice exploring the perspectives of others

-Understand conflict styles and their implications

-Learn about emotional regulation

-Discuss a framework to navigate difficult conversation

Presented By
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David Mantica
 
Fueled by his passion for developing empowered knowledge workers, David helps companies develop their teams through training and coaching, equipping them with the critical skills needed to work effectively in a volatile, uncertain, complex and ambiguous (VUCA) world.  With over 30 years of experience and more than 700 speaking engagements, he has inspired better work practices in all areas of business.
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