Want to hone your business analysis skill-set so that you can deliver the right solutions at the right time for the right reasons?


Our business analysis career pathway supports Business Analysts to deliver value sooner by becoming a valued change maker.



Business Systems Analysis

Our Business Systems Analysis course will provide you with the fundamental skills and techniques you need to ensure solutions provide real benefits for your organisation.

You'll learn all about what a business analyst does from scoping and planning to building process models and writing requirements and use cases. You'll also come away with a bunch of useful resources and templates that you can use back in your workplace.

During this course, you'll learn about:

  • The role of the business analyst
  • Project scope and planning the analysis
  • Effective requirements
  • Understanding the business environment
  • Elicitation techniques
  • Tools and techniques for modelling the system
  • Structured walk-throughs and critical appraisal

If you want to get certified, this course offers 35 PDUs towards your ECBA, CCBA, CBAP or CBATL certification from IIBA or towards your PMI certification.

* We also offer two short format LiveOnline programs: Business Analysis Fundamentals and Business Analysis Tools and Techniques. Combined these courses are the equivalent of Business Systems Analysis.  


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Mastering the Requirements Process

Writing clearly defined requirements helps teams to understand what they're building, for whom and why so that you're delivering valuable solutions that your customers and stakeholders love. Our Mastering the Requirements Process course will give you a complete process for understanding the problem or opportunity you're solving, uncovering the real requirements, testing them for correctness, and recording them clearly.

During this course, you'll learn about:

  • Determining the real needs of your stakeholders
  • The role of the business analyst on agile projects
  • Elicitation techniques
  • Defining and scoping the problem
  • Writing agile stories that are more effective and accurate
  • Writing functional and non-functional requirements 
  • Uncovering the essence of the business 


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Agile Business Analysis

ICP APO icon

Business analysts play a crucial role in solutions development; eliciting requirements from customers, stakeholders and subject matter experts, writing business requirements documents and so much more. This course will help you to combine your analysis skills with the agile tools and techniques you need to collaborate in a rapidly changing agile environment. 

During this course, you'll learn about:

  • The role of the business analyst in agile teams
  • How lightweight modelling techniques are used in agile
  • How to derive user stories from analysis models
  • How to integrate requirements management into an agile process
  • Utilising guidelines and practices for designing and deploying an effective agile business analysis process

This course offers the ICP-APO certification so you can become an ICAgile Certified Professional in Agile Product Ownership. 


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The Senior Business Analyst

Our Senior Business Analysis course will give you the skills, tools and experience you need to perform enterprise analysis and project initiation activities, engage stakeholders, mentor teams and provide innovative solutions.

This course will equip you to lead the analysis discipline and set your team up for success by defining the supporting critical processes and creating a positive, creative and supportive environment.

During this course, you'll learn about:

  • Building a business case
  • Understanding and communicating with stakeholders
  • How to define the business analysis framework for the programme or project
  • Defining and implementing supporting critical processes
  • Leadership and mentoring junior business analysts
  • Preparing and presenting results

This course offers 21 CDUs (Continuing Development Units) towards your ECBA, CCBA, or CBAP  Certification from IIBA.   


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Optional Elective: Understanding Business Architecture 

Our business architecture course will help you gain a better understanding of what the business architecture is, what the components are within it, what is needed to build it and how it can be leveraged to provide the most business value. You'll also get the opportunity to practice using the different tools and frameworks available for understanding your business better. 

During this course, you'll learn about:

  • Business architecture structure
  • Communicating the value of a business architecture
  • The various enterprise or business architecture frameworks and tools available
  • Addressing business concerns by leveraging business architecture stakeholder views
  • Building various components within a business architecture knowledge base
  • Using various tools to gain a better understanding of the business when a business architecture is not currently present or planned  


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