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These are the sessions we offer for Business Systems Analysis in United States.
We also have sessions for this course in: New Zealand

If you are interested in this course please reach out to us about the opportunity to schedule a course here.

What is the course like?

Want to learn the fundamental skills to be a great BA? 

Our Business Systems Analysis course will provide you with a structured approach to business analysis and will give you the tools and techniques required to make a real difference to your organisation. You will gain an understanding of the integral parts of a business system, how to perform analysis activity and how to engage stakeholders.

This comprehensive course is full of valuable material for a BA including in-depth requirements and business systems concepts, product scoping, requirements elicitation, modelling techniques such as data modelling, process modelling, use cases, business rules modelling, and requirements validation and impact analysis. 

Particular emphasis is placed on understanding the problem or opportunity at hand and ensuring that the resulting solution provides benefit to the organisation by meeting defined goals and objectives. 


Looking to take this course online? You can.

We offer the equivalent of our Business Systems Analysis course through the combination of two LiveOnline programs: Business Analysis Fundamentals and Business Analysis Tools and Techniques.  

You'll gain

This course will contribute 35 Continuing Development Units (CDUs) towards the IIBA certification requirements for ECBA, CCBA and CBAP.  Please note the CDU requirements may vary between certifications, please check the IIBA website for full certification requirements. 

This course will contribute 35 PMIĀ® Professional Development Units towards your chosen certification (25 technical hours, 6 leadership hours and 4 strategic hours).

You'll learn

By the end of this course you will be able to:

  • Apply a structured, disciplined approach to understanding business systems and solving business problems
  • Understand the importance of your stakeholders and their goals
  • Produce effective requirements
  • Plan, conduct, and follow up a structured investigative interview
  • Understand that there are many analysis techniques and when to apply each of them
  • Produce a process model of an end-to-end business process
  • Produce a use case diagram and a detailed use case description
  • Produce some user stories
  • Produce an entity-relationship diagram and a data dictionary
  • Build decision trees and decision tables to represent and clarify business rules
  • Use critical appraisal techniques to refine and improve a system specification
  • List the desirable contents of a business requirements specification.

Great for

  • Those new to the business or systems analysis role
  • Experienced analysts looking to formalise your training
  • Non-information systems person working with systems analysts
  • Project Managers looking to improve your analysis skills.


You'll need

To get the most out of this course, you will need to have some understanding of basic business practice and the capabilities and limitations of computer systems.


Cost: Not Applicable
Duration: 7 sessions of 5 hours each
Duration: 5 Days
20% off for group bookings when booking 3 or more attendees from the same organisation on the same course dates in the same transaction
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Here's what our customers are saying:

This is definitely a course I would recommend to people new to the BA role or for people needing a refresher course.

- Alison De Socorro, Australian Taxation Office

I believe that this was one of the most comprehensive BA courses that I've attended.

- Steve Richards, Australian Taxation Office

Very well presented. Would recommend to anyone that requires BSA training.

- Martin Bott, AAAF

Best training course I have ever attended. Have already recommended this to STC staff and other BAs.

- George Lindon, Centrelink

This course provides you with all the resources you need to be a BA and the power to learn the skills to be recognised.

- Nathan Ward, Australian Taxation Office

Excellent instruction with quality course content, delivered in an inclusive, collaborative environment.

- Michelle Miller

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Business Systems Analysis