LiveOnline: USD$1,450
LiveOnline: 4 sessions of 4.5 hours

20% off for group bookings of three or more.


Does your organisation provide the right information, in the right format to make informed decisions?  As a senior business analyst or team lead, you will be involved in enterprise analysis and project initiation activities, project classification, stakeholder engagement and mentoring teams along with an expectation to provide innovative solutions.

This course is designed to equip you to lead the analysis discipline within the business case phase and ensure that the project team is set up for success in the development phase by defining the supporting critical processes and creating a positive, creative and supportive environment.

This Senior Business Analyst course provides you with the skills, tools, techniques, tips and tricks to handle these often intangible issues and sets you well on your way to becoming a senior BA. This course also provides the practical skills coupled with the real-life experiences, which can be taken away and applied in the workplace immediately. 


This course will contribute 21 Continuing Development Units (CDUs) towards the IIBA certification requirements for ECBA, CCBA and CBAP.  Please note the CDU requirements may vary between certifications, please check the IIBA website for full certification requirements. 

This course will contribute 21 PMIĀ® Professional Development Units towards your chosen certification (14 technical hours, 4 leadership hours and 3 strategic hours).

Intended for:
  • Experienced business analysts
  • Senior business analysts and team leads
  • Project managers
  • Business analyst managers


To get the most out of this course, you will need an understanding of fundamental business analysis concepts.  This is covered in our Business Systems Analysis course.

Learning outcomes:

During this course you will learn about:

  • The real value that a great business analyst brings to an organisation
  • What makes up a business case
  • The importance of stakeholders and how to communicate successfully
  • How to define the BA framework for the programme or project
  • The importance of defining and implementing supporting critical processes
  • How to coach and mentor junior BAs
  • How to prepare and present a topic so that the audience gets it

  • De-mystifying the terminology
  • Building a business case
  • Understanding our stakeholders
  • Supporting critical processes
  • Communication
  • Leadership and mentoring
  • Presenting the results

Method used:

Lecturing is kept to the minimum necessary, most of the learning is achieved by applying the practices and techniques in group exercises.


Our LiveOnline delivery is over four days (each 4.5 hours in duration). The instructor is live and interaction and learning objectives are the same as our in-person classes with the added benefit of being able to take this course from your home, your office or your home office.  We use Zoom for our LiveOnline classes.  Zoom is an easy to use and reliable cloud platform and we have in place robust security settings to ensure our users and their privacy are protected. For more information please check out our FAQ page

For people with hearing loss, we can provide closed captions and in some cases full transcripts for our LiveOnline courses. In addition to captioning, we can also provide early access for learners with hearing loss to read through the course materials and test the tools and technologies. 

Course outline:

The Senior Business Analyst Outline (PDF).