Privacy Policy

Software Education LLC d/b/a SoftEd
Last updated: May 2025

SoftEd (“we,” “us,” “our”) complies with all applicable U.S. privacy laws—and, where relevant, the EU General Data Protection Regulation (“GDPR”)—when collecting, using, and protecting personal information (information that identifies or can reasonably identify an individual).

This policy explains how we collect, use, disclose, and safeguard your personal information when you:

  • visit softed.com (the “Website”);

  • purchase or participate in our courses, events, or other services (the “Services”); or

  • otherwise interact with us.

EU / EEA visitors: See the “GDPR Addendum” at the end of this policy for additional rights and disclosures.

1. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on the Website and are effective as of the “Last updated” date above.

2. How We Collect Personal Information

  • Directly from you – When you register for a course, create an account, complete a form, email, call, or sign up for a newsletter.

  • Automatically – Click-stream data, cookies, and similar technologies captured when you browse the Website (see our Cookies Policy).

  • Authorized third parties – Event partners, social networks, analytics providers, or other sources you have permitted to share data.

3. What We Collect

  • Usage data – IP address, geolocation, device and browser type, pages visited, engagement metrics.

  • Profile data – Name, job title, company, mailing address, phone number, email address.

  • Inquiry data – Details you include in questions or requests.

  • Account data – Login credentials and preferences.

  • Transaction data – Purchase history, course enrollments, payment confirmation numbers.

  • Learning record – Courses attended and certifications earned.

  • Billing data – Card information processed by Stripe (SoftEd never stores full card numbers).

  • Subscription data – Newsletter and marketing-preference details.

4. How We Use Personal Information

We process personal information to:

  • verify your identity and manage your account;

  • deliver the Website, Services, and course materials;

  • process payments and send receipts;

  • confirm accreditation eligibility and issue certifications;

  • send marketing communications (you may opt out at any time);

  • improve our Website and offerings through analytics and feedback;

  • tailor content or advertisements to your interests;

  • respond to inquiries, support requests, or complaints;

  • conduct anonymized research and statistical analysis;

  • protect or enforce our legal rights;

  • complete a merger, acquisition, or similar corporate transaction;

  • any other purpose you authorize or that is permitted by law.

5. Disclosing Personal Information

We may share personal information with:

  • service providers that host our IT systems, process payments (Stripe), send emails, or support course delivery;

  • accreditation bodies that verify eligibility and issue credentials;

  • trusted licensing partners when required to deliver a specific course;

  • professional advisers (attorneys, accountants, auditors) under confidentiality;

  • government agencies or regulators when legally required;

  • successor entities in connection with a corporate transaction;

  • analytics and advertising partners via cookies (see Cookies Policy);

  • other parties with your consent or as otherwise authorized by law.

SoftEd does not sell your personal information.

6. International Transfers

SoftEd is based in the United States. Some vendors operate in other countries. When personal information is transferred across borders—including from the EEA to the United States—we rely on Standard Contractual Clauses or other lawful mechanisms.

7. Data Security

We use encryption, access controls, and other safeguards to protect personal information. Credit-card payments are handled by Stripe, which meets PCI-DSS standards. You are responsible for keeping your password confidential and notifying us at info-us@softed.com if you suspect unauthorized use.

8. Your Rights

Depending on applicable law, you may have the right to:

  • access personal information we hold about you;

  • request correction of inaccurate or incomplete data;

  • request deletion or restriction of processing;

  • object to processing for direct marketing;

  • withdraw consent at any time.

To exercise these rights, email info-us@softed.com. We will respond within the timeframe required by law.

9. Internet Use and External Links

Transmitting information over the internet carries risk. Our Website may link to third-party sites with their own privacy policies; we are not responsible for those sites.

10. Contact Us

Software Education LLC d/b/a SoftEd
201 Commonwealth Ct. Ste. 280 Cary, NC
Email: info-us@softed.com

GDPR Addendum (EU / EEA Users)

  • Data Controller – Software Education LLC d/b/a SoftEd.

  • Legal Bases – Consent, contract performance, legitimate interests, and/or legal obligations.

  • Automated Decision-Making – Limited to customer communications and marketing segmentation; you may object.

  • Data Transfers – Conducted under Standard Contractual Clauses or equivalent safeguards.

  • GDPR Rights – Access, rectification, erasure, restriction, data portability, objection, and complaint to a supervisory authority.

To exercise GDPR rights, contact info-us@softed.com.