Course Format and Delivery

Delivery Method: LiveOnline 
Schedule: 3 sessions of 4.5 hours
Cost: $1,250 USD

All sessions are delivered live by an expert instructor in a fully interactive online environment.

*20% off for group bookings when booking 3 or more attendees from the same organization on the same course dates in the same transaction.

About this course

WANT TO LEARN HOW TO MODEL AND IMPROVE BUSINESS PROCESSES?

Leveraging the core skills of business analysis allows organizations to achieve their strategic objectives, deliver value to stakeholders, and stay competitive in today's dynamic business environment. Business Process Modeling is essential for organizations looking to understand, document and improve their operations. Our Business Process Modeling course provides a practical foundation in process modeling using Business Process Modeling Notation (BPMN), combined with techniques for analyzing and improving processes. You'll learn how to create clear process models, identify improvement opportunities, and support successful organizational change. Aligned with industry best practices, this course will give you the skills to document processes effectively and drive meaningful improvements in your organization.

What you will earn

This course will contribute 14 continuing development units (CDUs) or professional development hours towards certifications from the IIBA®.

What you will learn

• Defining business processes and the value of business process management
• Creating process models using BPMN 2.0 notation, including basic symbols, gateways, events and flows
• Differentiating between process types (Process, Collaboration, Conversation and Choreography)
• Analyzing process architecture, including guiding, core and supporting processes
• Using scoping techniques to identify and map stakeholders
• Modeling and assessing current state processes using various views and techniques
• Identifying process constraints, leverage points and improvement opportunities
• Designing future state processes using creative approaches
• Supporting the implementation and monitoring of process changes

What you will need

To get the most out of this course, it is recommended that participants have foundational knowledge of business analysis through formal training like our Business Analysis Essentials course or have relevant experience working in a business analysis context.

This course is great for

• Business Process Analysts and Enterprise Analysts who need a solid business process management framework to work within
• Business Analysts and Project Managers who need practical tools and techniques that will help them model business processes at various degrees of granularity
• Anyone responsible for analyzing and documenting their organization’s business processes
  
  

Topics Covered

Business Process Management

• Business Process Management Lifecycle
• Process Levels

Modelling Notation (BPMN)

• BPMN Basic Symbols and Elements
• Process and Collaboration Models
  

Plan & Scope

• Business Process Architecture & Levels
• Scoping Techniques & Stakeholder Modeling

Understand Current State

• As-Is Process Modeling techniques
• SIPOC and IGOE Analysis
• Process Decomposition
• Hand-off, Service and Task Views

Assess Current State

• Theory of Constraints
• Process Improvement Measurements & SWOT Analysis
• Constraints, Leverage Points & Enablers
• FMEA, Value Stream Mapping, Waste, Cumulative Flow & Primary & Secondary Value Streams

Develop the Future State

• Generate Improvement Ideas & SCAMPER
• Gap Analysis
• Future State Modeling

Supporting Change

• Implementation
• Evaluate & Monitor
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