AI for Business Analysis
Master AI-powered business analysis to unlock efficiency and excellence.

About this course
ARE YOU LOOKING TO EXPAND YOUR SKILLS IN USING ARTIFICIAL INTELLIGENCE (AI) TO TRANSFORM YOUR BUSINESS ANALYSIS AND BECOME A LEADER IN LEVERAGING EMERGING TECHNOLOGIES?
The future of business analysis lies at the intersection of human creativity and technological leverage. Our AI for Business Analysis course is an immersive and interactive journey to prepare experienced BA professionals for the AI-empowered future. Through real-world exercises with leading AI agents and tools, gain first-hand experience planning initiatives, analyzing requirements and devising solutions. You will learn methods of “prompt engineering” for using generative AI agents to produce key BA artefacts, research new subject matters, evaluate work, and conduct interviews with subject matter experts. While balancing AI’s power to create content with human judgment, you will discover AI dialogue techniques that enable iterative and incremental analysis and development.
What you will earn
This course will contribute 14 continuing development units (CDUs) or professional development hours towards certifications from the IIBA®.
This course will contribute 14 PMI® Professional Development Units (PDUs) towards your chosen certification (12 Ways of Working and 2 Business Acumen).
What you will learn
- Automating analytical tasks using AI assistants
- Rapidly developing key project artefacts like charters, stories and models
- Training generative AI to simulate stakeholder interviews and surveys
- Strategies and techniques for managing the vast content created by AI
- Creating frameworks for validating and refining AI outputs for accuracy and providing effective feedback to progressively improve AI understanding
- Maintaining clear human oversight and control while leveraging AI capabilities and developing ethical and responsible adoption practices for AI in business analysis
What you will need
To get the most out of this course, it is recommended that participants have foundational knowledge of business analysis through formal training like our Business Analysis Essentials course or have relevant experience working in a business analysis context.
This course is great for
- Business Analysts wanting to utilise AI to automate and assess analytical tasks and artefacts.
- Development team members wanting to accelerate content creation and insights whilst balancing responsible and ethical oversight.
- Anyone looking to be skilled in AI augmentation and innovation.
Topics Covered
Understanding AI’s Role in Business Analysis
Using AI to Jumpstart a Project
- Prompting Styles for Getting Started
- Project Start Artefacts
- AI vs Human Judgement
Crafting User Stories with AI
Getting to Know People
- Stakeholder Profiles & RACI
- AI Profiles & Personas
AI & Stakeholder Interviews
- Interviewing & Other Elicitation Techniques
Writing Usage Scenarios
- Behavioural Artefacts – User Story, Usage Narrative, User Journey, Use Case Brief, Use Case
Validating & Prioritising Requirements
- MVP User Stories & Story Maps
Modelling Business System Elements
- B5 and Data Models
Designing the User Experience
- UI prototyping
Coordinating AI-Generated Content
- Change Propagation
Writing Tests with AI
- Test Cases & Gherkin Format
- Automated UI Testing
Course Format and Delivery
Delivery Method: LiveOnline
Schedule: 3 sessions of 4.5 hours
Cost: $1,250 USD
All sessions are delivered live by an expert instructor in a fully interactive online environment.
*20% off for group bookings when booking 3 or more attendees from the same organization on the same course dates in the same transaction.
Upcoming Sessions
Facilitated By

Marc Balcer
Facilitator
Marc is a recognized expert in information technology and software development, with notable contributions including the creation of TAME, a platform for software test specification and generation. He's also co-authored seminal books on software design and architecture. Marc's agile journey began in 1998, leading a groundbreaking project for a major financial services firm that emphasized adaptability and customer-centricity. Believing in the agile philosophy of experimentation and continuous learning, he remains hands-on in putting theory into practice.
Questions about this course?
Phone: 1-800-268-0390
Email: info-us@softed.com
We'd love to have the opportunity to discuss how we can assist your business.