Business Process Modeling

Need to drive organizational efficiencies? Business process modeling is key to generating efficient and effective business processes to foster business improvement.

During this course, you’ll learn to use a structured approach to understanding the context of business process modeling through scoping, identifying, analyzing, developing and documenting business processes. Particular emphasis is placed on identifying metrics to support the analysis and evaluation of business processes to ensure the alignment to business objectives.

Lecturing is kept to the minimum necessary, most of the learning is achieved through applying the practices and techniques in group exercises and a case study.

You'll learn

By the end of this course you will be able to:

• Understand in which contexts business process modeling is performed
• Conduct a business process discovery assignment to elicit existing business processes in context of a previously defined scope
• Follow a logical framework to analyze the current state business process and derive a future state business process model using various techniques
• Present these processes using the BPMN 2.0 notation
• Identify effective measures that will contribute to understanding the performance characteristics of the processes and surrounding enablers and constraints
• Understand that business process modeling initiatives happen in the context of a strategy requiring change and risk management.

Great for

• Business Process Analysts and Enterprise Analysts who need a solid business process management framework to work within
• New and experienced Business Analysts who need practical tools and techniques that will help them model business processes at various degrees of granularity in the context of their role
• Project Managers who have responsibility for projects with significant business process change impact
• Any other roles responsible for analyzing and documenting their organization’s business processes

You'll need

You will need to have an end-to-end understanding of business analysis activities. A suggested lead-in course is our Business Systems Analysis course.