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These are the sessions we offer for Business Analysis Fundamentals in United States.
We also have sessions for this course in: Australia New Zealand

If you are interested in this course please reach out to us about the opportunity to schedule a course here.

What is the course like?

Gain the key skills needed to be a successful business analyst.

This course is designed for those new to the analyst role or those with experience seeking formal training. You’ll gain context for the role complete with a structured approach to provide value to your organisation. This includes understanding business analysis terminology, the business analysis lifecycle, and how to perform core business analyst activities such as engaging with stakeholders. You’ll gain the fundamental skills needed to be a great BA including understanding the integral parts of a business system and understanding the right solution for the right problem.

You'll gain

This course will contribute 20 Continuing Development Units (CDUs) towards the IIBA certification requirements for ECBA, CCBA and CBAP.  Please note the CDU requirements may vary between certifications, please check the IIBA website for full certification requirements. 

This course will contribute 20 PMI® Professional Development Units towards your chosen certification (13 technical hours, 4 leadership hours and 3 strategic hours).

You'll learn

During this course you will learn about: 

  • The value the business analyst brings to an organisation 
  • Typical responsibilities and activities of the role, and the skills and knowledge needed to be successful in the role 
  • Some of the common pitfalls that can impact on the success in the role 
  • What makes up a system and able to identify system components for analysis 
  • The concept of scope as it applies to the analysis stage of a project  
  • Producing effective requirements 
  • Mastering the B5 as a technique used to refine understanding of a system’s context 
  • Planning, conducting and following up a structured investigative interview  
  • The value of modelling 
  • Agile values, principles, requirements and the lifecycle and have practiced writing and elaborating good user stories and acceptance criteria 
  • Recognising different review types and effectively provide and receive useful feedback.  

Great for

  • Those new to the business or systems analysis role 
  • Experienced analysts seeking formal training 
  • Non-information systems team members working with systems analysts 
  • Project Managers looking to improve their analysis skills 
  • Those who want to understand how to apply business analysis techniques to an agile working environment 


You'll need

To get the most out of this course you will need to have some understanding of basic business practice and the capabilities and limitations of computer systems. 


Cost: USD$1,350
Duration: 4 sessions of 5 hours each
Cost: Not Applicable
Duration: Not Applicable
20% off for group bookings when booking 3 or more attendees from the same organisation on the same course dates in the same transaction
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Here's what our customers are saying:

A good introduction into BA tools and ways of thinking.

- Tanya Burke, Lotterywest

I have been recommending this to others in my organisation as a good foundation course for BAs.

- Keelin Mcgee, HBF Health

I liked all of the content as I am new to this arena of BA. I found it all quite useful and it provided clarity for me to understand the role and how to perform the role much better.

- Benjamin Duncan, bdna Group

From the lens of a new person entering the BA world, I found this course to be very useful and resourceful.

- Sarah Taylor, Te Whatu Ora Lakes

This course was very effective. Facilitator was supportive and friendly. Great tips for a new BA!

- Peter Allen, AsureQuality

The course was great. Julie explained things so well and was compassionate/adaptive to all situations that arose. The course content is easy to follow and learn, putting it into examples we experience regularly.

- Brooke Annear, Suncorp

Our facilitator, Julie, was very knowledgeable and passionate about business analysis. She shared lots of stories and real-world examples that brought the theory to life. I also really appreciated how Julie worked hard to create a safe space for us to ask question and test our knowledge in the group environment.

- Claire Duffield, Tradestaff

Really well aligned to how we have been working as Business Analysts, and some really great activities that we can implement especially around planning and agile ways of working.

- Tara Skinner, Australia and New Zealand Banking Group Limited

Really interesting course, very glad to have done it. The skills I learned throughout will help me better navigate my role as a BA.

- William Mittell, Australia and New Zealand Banking Group Limited

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Business Analysis Fundamentals