The Business Analyst as a Change Agent

The Business Analyst as a Change Agent
24 February

As a business analyst, you're likely to be involved in changing how people do their jobs by adopting new processes, technologies, products or by improving organisational culture. And the more people are affected by change, the more important it is to manage the people side of that change.

It is the business analyst who will need to assess an organisation's readiness and willingness to embrace change. In this free webinar, we explore organisational change management and the specific analysis and planning techniques that can help to address and manage resistance to change.


During this hour-long session, you’ll learn about:

  • Various change management methods
  • Assessing an organisation’s readiness to adopt a new solution
  • Becoming an advocate for change by applying change agent disciplines
  • How to drive user adoption for new solutions by demonstrating value and building confidence in the solution
  • Tailoring communications and providing positive messaging for new solution adoptions
  • Identifying other resources that can help the organisation transition successfully.


This webinar can contribute to renewing your Scrum Alliance CSM or CSPO certifications or if you're working towards a PMI certification, you can gain 1 strategic PDU just by watching.


Just use the PDU Claim Code: 4102P4MLDC


This is a recorded session of a live webinar event. Watch the webinar above.