The Business Analyst as a Change Agent

The Business Analyst as a Change Agent
February 23, 2021

As a business analyst, you're likely to be involved in changing how people do their jobs by adopting new processes, technologies, products or by improving organisational culture. And the more people are affected by change, the more important it is to manage the people side of that change.

It is the business analyst who will need to assess an organisation's readiness and willingness to embrace change. In this free webinar, we explore organisational change management and the specific analysis and planning techniques that can help to address and manage resistance to change.

 

During this hour-long session, you’ll learn about:

  • Various change management methods
  • Assessing an organisation’s readiness to adopt a new solution
  • Becoming an advocate for change by applying change agent disciplines
  • How to drive user adoption for new solutions by demonstrating value and building confidence in the solution
  • Tailoring communications and providing positive messaging for new solution adoptions
  • Identifying other resources that can help the organisation transition successfully.

 

Certification:

Scrum Alliance®: This webinar can contribute to renewing your Scrum Alliance CSM or CSPO certifications.

International Institute of Business Analysis (IIBA)® endorsed webinar: This webinar qualifies for 1 Professional Development (PD) hour toward the ECBA certification, or 1 Continuing Development Unit (CDU) toward recertification of other IIBA certifications.

Project Management Institute (PMI)® accredited webinar: This webinar offers 1 strategic Professional Development Unit (PDU) to put towards your chosen certification. Use the PDU Claim Code: 4102P4MLDC.

 

This is a recorded session of a live webinar event. Watch the webinar above.


Presented by:

Eugenia Schmidt

This is a recorded session of a live webinar event. Watch the webinar above.

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