SoftEd's David Mantica explores what service design is all about and how you can utilize the principles and practices to improve your products and services. During this hour-long session, you'll learn about how you can get to the real need - driving change based on what your customers really want and the value that will be provided to your organization.
The session covers:
Scrum Alliance®: This webinar can contribute to renewing your Scrum Alliance CSM or CSPO certifications.
This is a recorded session of a live webinar event. Watch the webinar above.
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