There are loads of elicitation techniques that business analysts can use to gather requirements. But the two most important ones involve one-on-one interactions with your users. In this free webinar, we take an in-depth look at how you can prepare for and conduct interviews and observations.
We also explore how other techniques such as modelling, simulations, storyboards and user task analysis can be introduced during interviews and observations, depending on the scenario.
During this hour-long session, you’ll learn about:
Scrum Alliance®: This webinar can contribute to renewing your Scrum Alliance CSM or CSPO certifications.
International Institute of Business Analysis (IIBA)® endorsed webinar: This webinar qualifies for 1 Professional Development (PD) hour toward the ECBA certification, or 1 Continuing Development Unit (CDU) toward recertification of other IIBA certifications.
Project Management Institute (PMI)® accredited webinar: This webinar offers 1 strategic Professional Development Unit (PDU) to put towards your chosen certification. Use the PDU Claim Code: 4102KSIIPK.
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