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Technological advancements, shifting market conditions and changing customer expectations are all driving the need for more adaptable organisations. But while our external environment is changing at pace, much of our organisational thinking, planning and processes have stayed the same.
An agile delivery approach recognises that in these challenging and complex environments, old ways of working no longer serve us. In its place, we must adopt a culture of learning and a change-mindset to provide the greatest competitive advantage.
If you’re looking to move to an agile delivery or to undertake an agile transformation, we offer consulting, coaching and educational services to support you on your journey. We will help you to lay the foundation for agility through the creation of high performing delivery teams. This includes adopting and embedding the principles and practices of agility, creating an agile culture and becoming a learning-centric organisation that is adaptive and responsive to change.
We typically support customers through three phases of an agile adoption: enabling agile delivery; optimising agile delivery; and enhancing agile delivery.
When DBS began their agile journey to become a digital leader, SoftEd partnered with them to support their agile transformation. View the video below to find out more.
James is an experienced consultant who helps organisations to explore new approaches to problem solving. He supports businesses to better fit into their ecosystem and to access the value that exists and that can be leveraged in the people and systems within the organisation.
James specialises agile development and design thinking approaches. He draws on his experience leading both project and operational teams focused on business process re-engineering, IT, product development and finance.
He has extensive business and IT experience and has a successful track record in aligning technology and people to process improvement initiatives that achieve strategic business performance.
James’ experience includes roles as Chief Technology Officer for Ezypay, IT Manager for AMP and Learning and Development Manager for AMP.
James’s major strengths are his ability to identify and create solutions that improve the effectiveness of business functions in both technology and people related areas, leading change projects and creating a high performing team environment.
James is the author of ‘Analyzing Business Rules’.
Craig Smith is a consultant and coach with a career steeped in agile. He is Certified Scrum Master and a member of both the Scrum Alliance and Agile Alliance. As an Agile Coach he has worked on a number of high profile technical and business projects for customers such as Telstra, Prudential, DBS, the Department of Home Affairs and Suncorp.
Craig regularly presents at a number of international conferences. He is also an Agile Editor for InfoQ and co-hosts an Agile podcast called The Agile Revolution.
In 2017, he was appointed to the board of the Agile Alliance.