Are you in the right region?
These are the sessions we offer for Mastering the Requirements Process in New Zealand.
We also have sessions for this course in: Australia Asia

What is the course like?

Understanding a problem – the real problem – is the role of the requirements process. Are you using a comprehensive process for uncovering, testing and recording real requirements?

Requirements discovery is no longer about producing large, unreadable (and often unread) specifications. Requirements are about uncovering the real needs of the problem space, understanding the needs of the people who use your solution, recognising the environment for the solution, then, in a timely manner, delivering requirements that are concise, clear and testable. 

The Mastering the Requirements Process course shows you how to precisely define the scope of the business problem, to discover and involve the appropriate stakeholders and to use today’s techniques (like agile) to learn what the business really needs.

You'll gain

A Mastering the Requirements Process digital badge will be available upon successful completion of the course from Skills Development Group.

This course will contribute 21 Professional Development (PD) hours or Continuing Development Units (CDUs) towards certifications from the IIBA®.

This course will contribute 21 PMI® professional development units (PDUs) towards your chosen certification (3 Power Skills, 1 Business Acumen and 17 Ways of Working).

All attendees will receive a complimentary electronic copy of Mastering the Requirements Process – Getting Requirements Right, 3rd edition by Suzanne and James Robertson.

Mastering the Requirements Process, 3rd ed.

You'll learn

During this course you will learn about:

  • Determining the real needs of your stakeholders and precisely defining the scope of the problem
  • Writing requirements that are complete, traceable, and testable
  • Diverse elicitation techniques to uncover the real requirements
  • Using the Volere process and knowledge model to ensure you have all the needed information and nothing that is not needed
  • The need for, and how to write functional and non-functional requirements
  • Writing agile stories that are more effective and accurate
  • Using prototypes, sketches and storyboards to discover needs and requirements of the business

Great for

  • Business Analysts, Systems Analysts, Requirements Engineers and Product Owners who want to understand how to find and create the right requirements to deliver the right outcomes
  • Project Managers, Team Leaders business stakeholders, testers and team members who are interested in participating more effectively in the requirements process
  • Anyone interested in mastering the requirements process through the writing of testable and unambiguous requirements


You'll need

There are no prerequisites for the Mastering the Requirements Process class.


Cost: NZD$2,740 +GST (NZD$3,151 incl. GST)
Duration: 5 sessions of 4.5 hours
Cost: NZD$2,740 +GST (NZD$3,151 incl. GST)
Duration: 3 days
20% off for group bookings when booking 3 or more attendees from the same organisation on the same course dates in the same transaction
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Meet the course trainers

Here's what our customers are saying:

Mastering Requirements exceeded all my expectations and has provided me with new tools to use as part of my day-to-day business analysis.

- Wade Miller, Fronde

By far the best course that any BA could attend, all teams should make this a prerequisite for starters.

- Larry Keim, INFO Group

This was a very well presented course by a presenter who was a "guru" in the subject matter and connected well with the course participants.

- Suman Puri, IRD

A nicely paced, well-presented workshop that introduces some fantastic, easy tools that allow the BA to obtain requirements in a focused, structured method.

- Pauline Thompson, GE Money NZ

Awesome! Best course I've been on.

- Georgiana Gray, IAG

The presenter (Shane) was very knowledgeable and confident on the subject matter. The course was easy to follow and the breaks were perfect. Also the use of the tools worked seamlessly which made online training easy - it just worked with out interuption.

- Michael Sidney, Suncorp

The vast experience and knowledge of the facilitator brought a high value to the course. This cannot go unnoticed.

- Leticia Luna Trindade Mineiro, Statistics New Zealand

Need more information?
Need to hold your place or have a question?
Corporate group?
Mastering the Requirements Process

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