First of all, why do I work within the Lean framework for business process improvements?  Because Lean works! Also, because attendees enjoy learning about Lean’s history, practices, and tools as a means of improving their quality of life. They realize that we live in a complex world and they want…
At Software Education part of our value proposition is “we help our customers gain certification if it matters to them”. Our courses are designed first and foremost to provide participants with the skill and knowledge they need to be effective and productive in the areas they come to us to…
Recently I’ve been asked for recommendations around finding a “good Iteration Manager” (or what Scrum calls a “Scrum Master”), what skill-set they should have, how much experience is “enough experience” and if it’s better to hire an Iteration Manager (or “IM” for short) or find an IM within the…
Enterprise Agile is a topic that we’ve seen discussed more and more in recent months. It’s such an important consideration for so many companies that there will be a dedicated Enterprise Agile stage at Agile 2012 in Texas.   At SoftEd’s Sydney-based conference, Fusion, we’re bringing Agile…
I’ve recently followed an online discussion about whether or not a Project Manager (PM) should apply for a Scrum Master (SM) role or vice versa and have been surprised to see that the overwhelming response from the Agile community was along the lines of “sure, go ahead”.   Having come from a PM…
It’s great when a team of people work together to produce something useful and effective; using ATDD is a customer-focused way of delivering what people want.   Elisabeth Hendrickson (who will be speaking about ATDD at Fusion and STANZ this year) describes ATDD as “a practice in which the whole team…
In the world of security, social engineering refers to various ways of getting individuals to divulge confidential information which allows an unauthorised individual to gain access to privileged information or systems. It never ceases to amaze me the amount of trust the average Kiwi has, which…
I just read an excellent article from James Whittaker on testing at Google and I just loved his point about the T-shirts that state “I test therefore I am”. The premise is that people should not be too hung up on roles, more focused on products. I come across this so much working in the Agile…
What does personal development mean for a tester?  How does going on a course help a tester? What value is gained by the organisation sending their testers for training on a certification course?  Some testers have been doing the same job for years and figure there’s nothing more they need to learn…
Over the last week, I’ve had two people ask me about performance management and appraisals on Agile projects.   This post is to provide them with some answers and will hopefully be useful for others in the future.   One area where the adoption of Agile approaches often bumps up against established…
If you had asked me this question when I first started my career as a software test analyst, I would have probably told you that automation had nothing to do with me – it was all those fancy things the automation team used to do with tools in order automate the execution of tests. These days I tend…
On Agile projects, the daily stand-up is one of the ways the team members build trust. The team members complete work every day, and make micro-commitments to each other every day. Making and keeping these commitments builds trust. And, when you’re not all together, it’s just a little more…
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