Webinars

Want to find out how the design thinking process can help you to better identify and tackle complex problems in a way that fosters innovation and is more focused on your user's needs?

In this webinar, you'll find out what design thinking is, how it intersects with user experience design and how can you leverage both to develop solutions that your end-users really want.

Our guest presenters senior service design consultant, Matt Wallens and experience designer, Garren DiPasquale will be covering the basics of the design thinking methodology, how it works, how to build user empathy, and how these tools can be used to innovate products and services.

During this interactive, hour-long session, you'll learn about:

• what design thinking is and why it is useful
• what design thinking looks like in the real world
• the entire design process from idea to implementation
• user experience techniques to build user empathy
• how ideation in the design thinking process leads to product innovation
• the importance of measuring the experience for customer success.

Certification:

Scrum Alliance®: This webinar can contribute to renewing your Scrum Alliance CSM or CSPO certifications.

This is a recorded session of a live webinar event. Watch the webinar above.