Webinars

Have you ever implemented a redesigned business process, only to have the stakeholders say that it's not what they wanted? Or have you seen a team automate a terrible business process without improving it first? Do you struggle to define the desired future state?

If you answered yes to any of these questions, this webinar will provide you with a simple ten-step process for improving your organization's business processes and getting the future state right.

By focusing on process improvement, your organization can reap the benefits of increased efficiency, decreased costs, increased stakeholder satisfaction, profitability and improved customer loyalty.

Certification:

Scrum Alliance®: This webinar can contribute to renewing your Scrum Alliance CSM or CSPO certifications.

International Institute of Business Analysis (IIBA)® endorsed webinar: This webinar qualifies for 1 Professional Development (PD) hour toward the ECBA certification, or 1 Continuing Development Unit (CDU) toward recertification of other IIBA certifications.

Project Management Institute (PMI)® accredited webinar: This webinar offers 1 technical Professional Development Unit (PDU) to put towards your chosen certification. Use the PDU Claim Code: 4102RJXAO4.

This is a recorded session of a live webinar event. Watch the webinar above.