Practical Design Thinking and UX
In this webinar, senior service design consultant, Matt Wallens and experience designer, Garren DiPasquale explain what design thinking is, how it intersects with user experience design and how you can leverage both to innovate your products and services and develop solutions that your customer…
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Service Design at the Heart of Agility
What is service design, how is it being practised today and how does it fit with an agile approach to working?In this webinar, SoftEd's Jim Simmons and our guest presenter Marina Chiovetti cover how service design processes can help your organisation focus on your customer's needs and improve…
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