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User acceptance testing is often the final stage of testing before product release or implementation. This course combines proven methodologies with best practice that provide tried and tested techniques, tools and strategies that can be applied to carry out effective and efficient user acceptance testing.  This course is designed to promote solid and consistent testing practices drawn from practical experience and the ISTQB Syllabus  

By the end of the course, participants will understand good practices for software testing and have the skills necessary to plan, prepare, execute and evaluate an effective user acceptance test.

 

Intended for: 

Testers, test analysts, test engineers, test consultants, test managers, project managers, business analysts, quality managers and anyone who has an interest in acceptance testing. 

Prerequisites: 

There are no prerequisites for this course. 

Learning outcomes: 

During this course you will learn about: 

  • The fundamental concepts of software testing 
    Communicating effectively and efficiently between different stakeholders and understanding psychological differences between a testing mindset and a development mindset 
  • Communicating effectively and efficiently between different stakeholders and understanding psychological differences between a testing mindset and a development mindset 
  • Contributing effectively in reviews 
  • Using established techniques for designing tests  
  • The test process and setting up a reporting structure 
  • Reporting on test results 
  • Applying test management principles for resourcing, planning, project control and risk management 
  • Understanding Test Types best suited to user acceptance testing 
Content: 
  • Testing fundamentals 
  • What is testing? 
  • Typical objectives of testing 
  • Seven testing principles 
  • The psychology of testing 
  • Know your stakeholders 
  • Personas 
  • Stakeholders 
  • Risk-based testing 
  • Project risks 
  • Product (quality) risks 
  • Critical thinking and analysis 
  • Understanding biases 
  • Questioning techniques 
  • Visualisation – modelling and mind-mapping tools 
  • Test process case study 
  • Test planning, monitoring and control 
  • Test analysis and design  
  • Applying static and dynamic test techniques 
  • Test implementation and execution 
  • Experience-based techniques 
  • Test completion 
  • Traceability 
  • Acceptance testing types 
  • Functional  
  • Non-functional 
  • Change-related  
  • Confirmation testing 
  • Regression testing 

 

Method used: 

Lecturing is kept to the minimum necessary, most of the learning is achieved by applying the practices and techniques in group exercises.  

 

 

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