The Senior Business Analyst

COST: Contact us
DURATION: 3 days

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Does your organisation provide the right information, in the right format to make informed decisions?  As a Senior Business Analyst or Team Lead, you will be involved in enterprise analysis and project initiation activities, project classification, stakeholder engagement and mentoring teams along with an expectation to provide innovative solutions.

This course is designed to equip you to lead the analysis discipline within the business case phase and ensure that the project team is set up for success in the development phase by defining the supporting critical processes and creating a positive, creative and supportive environment.

This Senior Business Analyst course provides you with the skills, tools, techniques, tips and tricks to handle these often intangible issues and sets you well on your way to becoming a Senior BA. This course also provides the practical skills coupled with the real life experiences, which can be taken away and applied in the workplace immediately. 


IIBA endorsed: This course is endorsed by the International Institute of Business Analysis (IIBA) and is aligned with the Business Analysis Body of Knowledge® (BABOK®).  This course will contribute 21 PDU's (Professional Development Units) towards the IIBA certification requirements for ECBACCBACBAP and CBATL.  Please note the PDU requirements may vary between certifications, please check the IIBA website for full certification requirementsSofted's EEP number for this course is E48087-009.

Intended for:

  • Experienced Business Analysts
  • Senior Business Analysts and Team Leads
  • Project Managers
  • Business Analyst Managers


An understanding of fundamental business analysis concepts is necessary for you to get the maximum benefit from attending this course.  This is covered in our Business Systems Analysis course.

Learning outcomes:

By the end of this course you will be able to understand:

  • The real value that a great Business Analyst brings to an organisation
  • What makes up a business case
  • The importance of stakeholders and how to communicate successfully
  • How to define the BA framework for the programme or project
  • The importance of defining and implementing supporting critical processes
  • How to coach and mentor junior BAs
  • How to prepare and present a topic so that the audience gets it


  • De-mystifying the terminology
  • Building a business case
  • Understanding our stakeholders
  • Supporting critical processes
  • Communication
  • Leadership and mentoring
  • Presenting the results

Method used:

Lecturing is kept to the minimum necessary, most of the learning is achieved through applying the practices and techniques in group exercises.

Course outline:
The Senior Business Analyst Outline (PDF)