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In this two day training, attendees will learn the foundations of the Design Thinking methodology. Through a combination of lecture and hands-on activities, attendees will walk away with a knowledge of how design thinking works and how to apply these tools and processes to their own work.
Participants who attend will:
Terms and terminology
The design thinking process
Understand: In this first and crucial step in the design process we will set the foundation for our future product and designs. Understanding goes beyond gaining context and is as much about discovery as documentation.
Empathize: In the second part of the design process we focus on human centered design and building user empathy. We work with users learn how they work and what they think, and then we design a solution to solve their need.
Ideation: During the ideation phase we create as many ideas as we can. We then select the best ideas to continue to iterate on. Having a consistent user feedback loop during this phase is important to make sure ideas are vetted with users before too much effort is invested.
Prototype: In this phase, the high-fidelity design is fleshed out, content and digital assets are created, and a high-fidelity version of the product is validated with stakeholders and end-users through user testing sessions. While development is involved throughout the process, the highest level of collaboration between UX and Development occurs in this phase.
Validate: Though user research happens throughout the design process, in the last but crucial step, we measure the success of a design through both qualitative and quantitative methods to make sure users can accomplish the goals we want them to.
This two-day training course will provide a combination of lecture and hands-on activities.