| COST: Contact us |
DURATION: 2 days |
| Group discounts for 5+ apply |
This Design Thinking and UX Workshop has been developed by the Collab Folks. In this program, you will be introduced to the world of design thinking and user experience (UX) and will get to know about different disciplines involved in the process of making a valuable experience. Unlock your creative potential and start building your toolkit to integrate the needs of people, the possibilities of technology, and the requirements for business success by making more desirable solutions for your products.
Intended for:
- Team members interested in digital user experience design
- The team is encouraged to bring in participants from other departments (e.g. customer success, operations)
Prerequisites:
To get the most out of this course, you will need a basic understanding of design.
Learning outcomes:
During this course you will learn about:
- Who your users are and how to find out more about their needs
- How to turn user research insights into design strategies
- How to test and validate designs objectively
Content:
Introduction and icebreaker
- History map
- Plan for the day
Introduction to the design thinking process and UX
- Understand, explore, test
- Designing for physical vs digital products
- Activity: framing your design challenge
Empathize
- Observation/user research techniques
- Activity: interviewing
- Activity: empathy map
Define
- Actionable problem statements
- Activity: POV - user, need, insight
Retrospective
- Start, stop, continue
Stand-up
- Recap of day 1
- Plan for day 2
Ideate
- Brainstorming
Prototype
- Prototyping techniques
- Activity: storyboarding
- Activity: paper prototyping
Test
- Measuring for design decisions
- Activity: usability testing
Retrospective
- Start, stop, continue
Method used:
Use of the socratic method of training that involves a 100% hands-on workshop with activities, case studies, demos and instructional games.