Kelley Bruns

Kelley Bruns,

Knowledge Engineer

Kelley Bruns is a trainer and coach at SoftEd with more than 25 years of experience as an instructor in leadership, project management, product development and business analysis.

She specialises in adult education, training and development and her expertise lie in agile development, business process improvement, requirements analysis, strategic planning, change management and business development.

Kelley has worked in a number of different industries with Fortune 50 corporations and government departments throughout the United States, South America, Europe, and Asia. She delivers learning programs based on the individual needs of each business and enables them to upskill their people and create a culture where knowledge and skills are shared.

As a writer and industry thought leader, Kelley co-authored the Mastering Business Analysis Standard Practices: Seven Steps to the Next Level of Competency and Mastering Business Analysis Standard Practices Workbook books and often writes blogs and whitepapers.



  • Master of Science (MSc), Adult Education, Training and Development, Drake University



  • ICAgile Certified Professional (ICP)
  • ICAgile Certified Professional - Business Value Analysis (ICP-BVA)
  • PMI Project Management Professional (PMP®)
  • PMI Professional in Business Analysis (PMI-PBA®)
  • PMI Agile Certified Practitioner (PMI-ACP®)
  • Certified ScrumMaster® (CSM®), Scrum Alliance
  • Certified Business Analysis Professional™ (CBAP®), IIBA