At a glance
Skills and techniques on enterprise-level business analysis
This is an advanced level course which builds on the knowledge and experience a business analyst will have obtained after some years in the role. It takes the professional analyst to the next level in terms of delivering effective and realistic solutions to real business problems.
Covering important management and leadership aspects of the analysis role, with a focus on value added approaches to the delivery of business systems, this course is a significant building block on the analyst's career path from practitioner to expert.
IIBA Endorsed BA Training
This course is endorsed by the International Institute of Business Analysis (IIBA) and is aligned with the Business Analysis Body of Knowledge® (BABOK®).
This course will contribute 21 CDU's (Continuing Development Units) towards your Certificate of Competency in Business Analysis™ (CCBA™) or Certified Business Analysis Professional™ (CBAP®) certification requirements.
“Great course. Thoroughly enjoyed the interactive debating style rather than 'lecturing'. Great to hear other peoples experiences. Very well facilitated.”
June Grey, Business Analyst, gen-i
- Senior Business Analysts with at least three years experiencing wishing to further their training
- Project Managers responsible for managing and leading the analysis activities in their organisation
- Managers or Team Leaders who lead teams of business analysts
As an advanced level course, basic concepts of analysis such as data modelling and requirements elicitation are NOT covered. Participants are expected to have an understanding of the business analysis role and significant real-world experience in the area.
Participants must have at least three years experience in a business analysis role and must have attended either Software Education's Business Systems Analysis course or received equivalent formal training in this area. If you are unsure about your eligibility please contact us to discuss your attendance with the course director.
Prior to attending the course, participants should plan on spending at least four hours of preparation time reading the supplied reading materials.
By the end of this course, participants will be able to:
- Understand the communication, facilitation and change leadership responsibilities of the business analyst role
- Creatively influence and lead the delivery of new systems in their organisations
- Build effective financial justifications and feasibility studies for delivery of new systems
- Understand why analyst input is key to delivering strategic value to the organisation through system implementations
- Understand the key differences between business analysis and enterprise analysis.
Enterprise Analysis in the context of the BABOK®
The Business Analysis Body Of Knowledge (BABOK®) is a framework for business analysis professionalism. The course begins by examining this collection of knowledge, with a focus on the Enterprise Analysis knowledge area.
The Analyst as Leader
The senior business analyst will inevitably find themselves in either formal or informal leadership roles on projects and in competency teams. This module of the course examines aspects of leadership, the characteristics and competencies which are necessary to effectively lead people.
The Crossover between Business Analysis and Project Management
In many projects the business analyst takes a dual role, responsible for the requirements gathering and for the overall project coordination and management aspects of the project. This component of the course provides a brief introduction to project management tasks and responsibilities as they relate to software, and discusses ways of reducing the risk associated with the dual role.
The Business Analyst as Change Agent
Change is the only constant in the work environment today. Therefore, the ability to manage change has become a defining characteristic of successful organisations. This module examines the impacts of poorly managed change on both the organisation and the tasks the business analyst is required to achieve. We then discuss some strategies and techniques that can be applied to mitigate the adverse effects of change.
Strategy and Creativity in Analysis
The business analyst is in a unique position to contribute to business success by making sure the project goals and activities are closely aligned with the business mission and vision. This module introduces the important concepts that form the basis of business strategy, providing a framework for project delivery that meets important business goals and objectives. It introduces the concept of creativity in analysis - there are times when the best approach to solving a business problem or taking advantage of an opportunity may be to make up some requirements.
A clear understanding of the differentiation between strategic and tactical initiatives is provided, with an examination of the skills needed to approach both effectively.
Enterprise Architecture and the Analyst
There is increasing need for business analysts to have a broader vision of their organisation's business systems and how they are enabled by technology. This module examines various aspects of enterprise architecture as they apply to the business analyst, including:
- The two primary EA frameworks, Zachman and TOGAF
- The structure of an enterprise architecture
- The business analyst's area of influence
- Development of an Information Systems Strategic Plan
Implementation of, and changes to, business systems are executed in response to strategic direction in the organisation. The senior analyst is expected to provide input to assessing strategic opportunities and ensuring that projects are implemented which align with the organisational goals and objectives.
This module provides the analyst with the tools to research possible solution options, identify new opportunities and present the results in a manner that enables objective assessment of competing projects.
Dealing with Vendors, RFPs, RFIs, COTS
This module presents the key deliverables that are required from the Request for Information and Request for Proposal phases within a project that involves the purchase of a pre-built or outsourced development. It provides tools and techniques for assessing and differentiating between various responses. It looks at the implications of selecting a Commercial Off-the-Shelf solution for a business system problem,
Intersecting with Project Governance
Business analysis does not happen in a vacuum. Irrespective of the development methodology or project type, all projects have a governance framework which is there to ensure that the organisation's funds are spent wisely. This component of the course deals with reporting status and interacting with governance and project oversight groups.
Financial Justification and Feasibility Studies
This module examines the financial aspects of systems implementation, looking at the cost justification for project implementation, ways of identifying the value of potential new/changed systems and the important aspects of a feasibility study, looking at business systems as corporate assets with a focus on delivering business value.
Lecturing is kept to the minimum necessary. A participative approach is used to enable learning by discovery.
Being an advanced course, participants are encouraged to share their own experiences and knowledge. This is formalised in the course with a session each day where students are expected to contribute their own thoughts and ideas.
Course notes, including guides, templates and checklists. References to Web sites and further reading.
"Shane is a very good mentor, he has delivered this course very well. His experiences were very interesting. I would definitely recommend this course to other BA's."
Carris Yiu, Business Analyst, Connect East
"Very informative and enjoyable. The small class group added to the experience positively."
Jean-Paul Camilleri, Senior Functional Analyst, Origin Energy
"Great course. Thoroughly enjoyed the interactive debating style rather than 'lecturing'. Great to hear other peoples experiences. Very well facilitated."
June Grey, Gen-I
"It was good to discuss scenarios with other senior BA's."
Fran Smith, NZTE
IIBA®, BABOK® and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis. These registered trademarks are used with the express permission of International Institute of Business Analysis.
CCBA™, Certification of Competency in Business Analysis™, Certified Business Analyst Professional and the EEP logo are trademarks owned by International Institute of Business Analysis. These trademarks are used with the express permission of International Institute of Business Analysis.